FAQs

How long does shipping take?

We process orders in 1 to 2 business days. After that, delivery takes 2 to 5 business days. You get a tracking number by email once your order ships.

Where do you ship from?

We ship from our US warehouse to addresses across all 50 states.

How do I track my order?

Check your email for a tracking link. If you have not received it within 3 business days, email support@cozysetco.shop.

What is your return policy?

You have 7 days from delivery to request a return. Items must be unworn, unwashed, and in original condition with tags. See our Refund Policy for full details.

How do I know my size?

Check the size guide on each product page. Our sets run true to size, so pick your usual size.

Can I exchange for a different size?

Yes. Start a return for the original item and place a new order for the size you want. This gets your new piece to you the fastest.

What payment methods do you accept?

We accept all major credit and debit cards plus popular digital wallets. All payments are secure and encrypted.

How do I contact you?

Call us at +1 551 9660764 or email support@cozysetco.shop. We reply within 2 business days.